Shipping policy

Items will be shipped within 5 - 7 working days. In the event of 'Special Reasons' in view of shipment delays and longer shipping times required, for example, festive period, pre-orders and backorders, customers will be informed accordingly.

In 'Special Reasons' circumstance, customers may cancel their order and full refund will be processed.

For enquiries, pls feel free to reach out to us via our online Chat which can be found on our website or email us at askjellybeankids@gmail.com